FAQ
Questions businesses ask before hiring Zylis
Straight answers about new builds versus redesign, using what you already have, hosting and domain setup, approvals before full build, typical timelines, and adding chatbots or automation later.
What is the difference between web design and development and website redesign?
Web design and development here means planning and building a custom site from a fresh blueprint—ideal when you need a full new build or wholesale replacement rather than patching an old foundation. Website redesign starts from what is already live: we review the current property, spell out keep / refresh / rebuild guidance, then improve or rebuild in place while protecting URLs and continuity where sensible. When you mainly need an audit-led refresh rather than starting from scratch, the redesign path is usually the fit.
Do I need all my content ready before we start?
No. We can start with what you already have and shape it into stronger service pages, clearer headlines, and better calls to action. If anything important is missing, we surface it early so it does not become a surprise at launch.
Do you handle hosting and domain setup?
Yes. Domain, SSL, and hosting setup are coordinated as part of go-live so launch is handled as one stretch—not something you sort alone after the fact.
Do I see a demo or approved design before the full build starts?
Yes. You review proposed structure and visual direction and approve that checkpoint before the full responsive build goes deep so shipped work matches what you already signed off on. For Website and Website + Chatbot, that also includes a real demo you can click through once goals are aligned—before full build and payment. Broader Website Suite-style scope after consultation is quoted with checkpoints that reflect the integrations involved.
Can you help if I already have a website?
Yes. If you already have a website, we still start the same way: a real demo for Website and Website + Chatbot once we align on goals, or a free consultation for Website Suite to map scope. We review what you have, what you want visitors to do, and whether one of these packages fits. We will tell you honestly if we are not the right fit before you pay.
How long does a typical project take?
Website tier is live in less than 7 days—or you get it free. Website + Chatbot is live in less than 14 days—or you get it free. Website Suite timelines depend on scope—we share an honest estimate after we map your website, chatbot, and automations.
Can I add a chatbot or more automation later?
Yes. Many sites start Website-only or focus on redesign first. After the core site is live and stable, we can scope chatbot, follow-up automation, or broader Website Suite-type work—so priorities stay clear and add-ons attach to something already working.
Ready for a website consultation?
Start with a website consultation—we will outline the right website tier, send a real demo when it applies, and talk through add-on automation only when that fits your project.