Privacy policy

1. Overview

This privacy policy explains how Zylis collects, uses, and shares information when you use Zylis products and services, including the Zylis Assistant messaging program.

2. Information we collect

We may collect the following information:

• Account information, such as your name, email address, and authentication details.
• Phone number and SMS interaction data when you opt in to messaging.
• Service usage data, diagnostics, and logs needed to operate and secure the platform.
• Billing and subscription metadata required to provide paid features.

3. How we use information

We use information to:

• Provide, maintain, and improve Zylis services.
• Deliver customer care, account notifications, reminders, and service updates.
• Support security, fraud prevention, abuse prevention, and legal compliance.
• Respond to support requests and troubleshoot technical issues.

4. SMS program privacy disclosures

If you opt in to SMS messaging, message frequency varies by your activity and assistant usage. Message and data rates may apply.

Mobile opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with third parties except with vendors that help us deliver messaging services on our behalf.

5. Information sharing

We may share information with:

• Service providers that process data for hosting, messaging, analytics, and customer support.
• Authorities or other parties when required by law or to protect rights and safety.
• A successor entity in connection with a merger, acquisition, or asset transfer.

6. Data retention and security

We retain information for as long as needed for business, contractual, and legal purposes. We use reasonable administrative, technical, and organizational safeguards to protect personal information.

7. Your choices

You can opt out of SMS messages at any time by replying STOP. For help, reply HELP. You can also manage account settings inside the product experience.

8. Contact

For privacy questions, contact [email protected].